![]() ![]() The new solution will run on the company’s existing production data center, and a new, state-of-the-art disaster recovery data center.īrenda Gillespie says: “We have been using IBM B2B Integrator as our file gateway for almost a decade, and we continue to be very satisfied with our IBM solutions. To improve business continuity, Western Union decided to architect a new active/active disaster recovery configuration, supported by IBM Sterling Global Mailbox. ![]() To meet our demanding service level agreements, we looked for a way to switch from our production to our disaster recovery environment at the touch of a button.” Any outage could expose us to risk as our clients and vendors depend on us to transmit our data in a timely manner. To meet demanding SLAs, Western Union wanted to restore these B2B integration capabilities rapidly in the event of an unplanned outage in its production environment.īrenda Gillespie comments: “We transmit around 20,000 files every day across an extensive network of 4,000 active users with 8,500 mailboxes. ![]() In addition, the company relies on IBM Secure Proxy to provide a perimeter to its internal network, and IBM Sterling Connect:Direct® for rapid transfers at speed and scale. Like many leading enterprises, Western Union uses IBM B2B Integrator as a flexible gateway for trading communications. Availability is crucial to prevent any delay to client services.” When it comes to transferring files with high dollar values, downtime simply cannot occur. As a result, even a few minutes of unplanned downtime has a significant impact on business.īrenda Gillespie, Senior Systems Analyst at Western Union, elaborates: “Our file transfer infrastructure supports money transfers, wires, settlements and more. A truly international company, Western Union processes payments 24/7-completing an average of 31 transactions each second in 2015. Business challenge story Supporting round-the-clock operationsīusinesses and private customers around the world rely on Western Union to transfer money quickly and reliably. ![]()
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